Privacy Policy

At TALUQ, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, create an account, or interact with our services.

By using the TALUQ website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, create an account, subscribe to updates, or contact us, we may collect information such as:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase information

• Payment-related information

• Account information, where applicable

• Messages or information submitted through our website

• Device, browser, IP address, and website usage information

Payment information may be securely processed by third-party payment providers and may not be directly stored by TALUQ.

How We Use Your Information

We may use your information to:

• Process, confirm, and fulfill your orders

• Arrange shipping and delivery

• Provide order and delivery updates

• Process eligible returns, exchanges, cancellations, and refunds

• Respond to customer questions and support requests

• Improve our products, website, and overall shopping experience

• Maintain website security and prevent fraudulent activity

• Personalize your shopping experience

• Measure website and marketing performance

• Send promotional communications where permitted

• Comply with applicable legal and regulatory requirements

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to operate essential website features, remember customer preferences, understand visitor activity, and improve website performance.

We may also use analytics and advertising technologies to understand how customers interact with our website and to measure the effectiveness of our marketing campaigns.

You can manage certain cookie preferences through your browser settings. Disabling some cookies may affect the functionality of certain website features.

How We Share Your Information

TALUQ does not sell or rent your personal information.

We may share necessary information with trusted service providers that help us operate our business, including:

• Payment processors

• Courier and shipping companies

• E-commerce and website service providers

• Analytics providers

• Marketing and advertising platforms

• Customer communication and support services

Only the information reasonably necessary to provide these services may be shared.

E-Commerce Platform & Third-Party Services

Our online store may use third-party e-commerce, payment, shipping, analytics, marketing, or technology platforms to provide our services.

Information processed through these services may also be subject to the respective provider's privacy and security practices.

Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.

However, no online service, storage system, or electronic transmission method can guarantee absolute security.

Data Retention

We may retain personal and transaction information for as long as reasonably necessary to:

• Provide our services

• Maintain order and business records

• Resolve disputes

• Prevent fraud

• Meet accounting or legal requirements

Information that is no longer reasonably required may be deleted or anonymized where appropriate.

Your Choices & Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including requesting access to, correction of, or deletion of your information.

You may also unsubscribe from promotional emails or marketing communications using the unsubscribe option provided where applicable.

Certain information may still need to be retained for legitimate transaction, security, accounting, or legal purposes.

Third-Party Links

Our website may contain links to social media platforms or other third-party websites and services.

TALUQ is not responsible for the content, security, or privacy practices of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

Children's Privacy

Our website is intended for general shopping audiences and is not designed to knowingly collect personal information from children where parental or guardian consent is required by applicable law.

Changes to This Privacy Policy

TALUQ may update this Privacy Policy from time to time to reflect changes in our products, services, technologies, business practices, or legal requirements.

Any revised policy will be published on this page and will become effective when posted unless otherwise stated.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact TALUQ through the contact information provided on our website.