Terms of Service

Terms of Service

Welcome to TALUQ. These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website, placing an order, or using our services, you agree to these terms.

Use of Our Website

You may use the TALUQ website for lawful personal and shopping purposes only.

You agree not to:

  • Use the website for fraudulent or unlawful activities

  • Provide false, inaccurate, or misleading information

  • Attempt to interfere with the security or functionality of the website

  • Copy, reproduce, or misuse our content without authorization

  • Use our website or services in a way that may harm TALUQ or other users

We reserve the right to restrict or refuse access to our services where suspicious, fraudulent, or abusive activity is identified.

Products & Product Information

TALUQ offers a growing selection of lifestyle and fashion products, including clothing, footwear, perfumes, and other categories that may be introduced in the future.

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, specifications, and other information displayed on our website are accurate.

However, actual product appearance may vary slightly due to:

  • Screen or device settings

  • Photography and lighting conditions

  • Manufacturing variations

  • Fabric or material characteristics

  • Packaging updates

Minor variations that do not materially affect the product's intended use may not necessarily be considered defects.

Pricing

All product prices are displayed on our website and may be changed without prior notice.

TALUQ reserves the right to:

  • Update product prices

  • Introduce or end promotional offers

  • Correct pricing errors

  • Modify or discontinue products

  • Limit quantities available for purchase

If an obvious pricing or technical error affects an order, we may contact the customer to resolve the issue or cancel the affected order.

Product Availability

All products are subject to availability.

Adding a product to your cart does not guarantee that it will remain available until the order has been successfully confirmed and processed.

If an ordered product becomes unavailable, we may contact you to offer an alternative solution or process an eligible refund where applicable.

Orders

By placing an order, you confirm that the information you provide is complete and accurate.

TALUQ reserves the right to refuse, hold, or cancel an order in circumstances including:

  • Product unavailability

  • Incorrect pricing

  • Payment verification issues

  • Suspected fraudulent activity

  • Incorrect or incomplete customer information

  • Technical or inventory errors

  • Repeated refusal of deliveries

  • Circumstances beyond our reasonable control

Any eligible payment related to a cancelled order will be handled according to our Refunds & Cancellation Policy.

Payments

Customers are responsible for providing accurate billing and payment information.

Payments may be processed through third-party payment service providers. Transactions processed by these providers may also be subject to their respective terms, privacy policies, and security procedures.

Where Cash on Delivery is available, customers are expected to accept and pay for confirmed orders upon delivery unless a valid issue exists.

Shipping & Delivery

Orders are processed and delivered according to our Shipping Policy.

Any delivery timeframe provided is an estimate and may be affected by courier operations, customer location, public holidays, weather conditions, order volume, or circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery and contact information.

Returns, Exchanges & Refunds

Returns, exchanges, cancellations, and refunds are subject to the applicable TALUQ policies.

Before placing an order, customers are encouraged to review our:

  • Return & Exchange Policy

  • Refunds & Cancellation Policy

  • Shipping Policy

Certain products, including opened perfumes, personal-use products, customized items, or final-sale products, may have additional return restrictions.

Perfumes & Personal-Use Products

Customers should review product descriptions and usage information before purchasing perfumes or other personal-use products.

Individual preferences regarding fragrance notes, scent intensity, longevity, or similar subjective characteristics may vary from person to person and do not automatically indicate that a product is defective.

Opened or used products may also be subject to restrictions under our Return & Exchange Policy.

Promotions & Discount Offers

Promotional offers, discount codes, sales, and special campaigns may be subject to additional conditions, including:

  • Specific validity periods

  • Product exclusions

  • Minimum order requirements

  • Usage limits

  • Different return or exchange conditions

TALUQ reserves the right to modify or discontinue promotional offers where reasonably necessary.

Intellectual Property

Unless otherwise stated, all content available on the TALUQ website—including our brand name, graphics, photographs, product images, website design, written content, and other materials—is owned by or licensed to TALUQ.

Such content may not be copied, reproduced, distributed, republished, or commercially used without appropriate authorization.

Third-Party Services

Our website may use third-party services, including payment providers, courier companies, analytics platforms, social media services, advertising platforms, and other technology providers.

TALUQ is not responsible for the independent practices, availability, security, or policies of third-party services.

Limitation of Liability

To the extent permitted by applicable law, TALUQ will not be responsible for indirect or consequential losses resulting from the use of our website, third-party services, courier delays, or circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude any rights or liabilities that cannot legally be excluded under applicable law.

Privacy

Personal information collected through our website is handled according to our Privacy Policy.

By using our website, you acknowledge that certain information may be collected and processed as necessary to operate our store, fulfill orders, and provide our services.

Changes to These Terms

TALUQ may update these Terms of Service when necessary to reflect changes in our products, services, website, business practices, or legal requirements.

Updated Terms will be published on this page and will become effective when posted unless otherwise stated.

Contact Us

If you have any questions regarding these Terms of Service, please contact TALUQ through the contact information provided on our website.